How we help
Focused questions.
Useful next steps.
Choose the review closest to your question. Each starts with your context and an agreed scope, with a clear deliverable to help you decide what to do next.
These outlines are a starting point. Scope and quote are agreed before work begins.
Local market &
competitor review
Understand where your offer fits.
See the market review 02 / Your digital setupYour business
Digital MOT
Find gaps, friction and missed opportunities.
See the Digital MOT 03 / Your prioritiesA 90-day
action plan
Decide what to work on first.
See the action planLocal market & competitor review
See the choices
your customers have.
A good fit when you want to understand local alternatives, compare your offer or investigate a possible market opportunity.
What we review
- Your business question, intended customers and the area you serve.
- Agreed competitors and relevant alternatives using public sources.
- Visible offers, positioning, pricing where published, and customer journeys.
- Differences worth investigating and the evidence still missing.
What you would receive
- A sourced comparison with the context and date of the research.
- A concise explanation of useful differences and evidence gaps.
- A prioritised set of opportunities or questions to investigate next.
What we need from you
Your business context, target customers, service area, known alternatives and the decision you want the review to support. You confirm factual details and decide what to pursue.
What is outside the scope
Competitors’ private information, a guarantee of demand, financial due diligence and implementation. Public information does not prove a competitor’s profitability.
We agree the question, research boundary and quote before starting.
Discuss a market reviewDigital MOT
Make your digital setup
work for your business.
Find the gaps, friction and missed opportunities across the tools you use to attract customers, respond to enquiries and get work done.
What we review
- Getting found: your website, visible search presence and business listings.
- Winning enquiries: mobile journeys, forms, bookings, email response and follow-up.
- Getting work done: CRM, scheduling, invoicing, handoffs and repeated manual work.
- Trust and resilience: observed accessibility issues and owner-provided evidence about account access, backups and basic security practices.
What you would receive
- A clear picture of the agreed journeys and tools, with examples of what works and what gets in the way.
- A prioritised action plan showing evidence, likely business impact, estimated effort and the right owner or specialist.
- Practical next steps and measures to check whether improvements help.
- Explicit unknowns, dependencies and items needing a deeper technical review.
What we need from you
Your business priorities, website and an overview of the tools you use. We agree which journeys to examine, what evidence you can share and any access or fictional test first. No passwords or sensitive customer records are needed for the initial discussion.
How the scope works
We choose the relevant areas together, so the review fits your business. This is a practical assessment, not a security test, compliance certification or guarantee of results. Specialist audits, system changes and implementation are quoted and authorised separately.
We agree the systems, evidence, deliverable and quote before starting.
Discuss a Digital MOT90-day action plan
Make room for
the right next steps.
A good fit when you have several competing priorities and need a realistic sequence of work, rather than another long list of ideas.
What we work through
- One clear objective and the constraints that matter most.
- Potential actions, dependencies, available time and resources.
- Responsibilities, review points and a manageable sequence.
- What you need to learn before making a larger commitment.
What you would receive
- A 90-day plan with a short set of priorities and named responsibilities.
- Actions, due dates, dependencies and explicit capacity assumptions.
- A small set of success measures and protective checks to review together.
What we need from you
Your objective, existing commitments, available time and resources, and the people involved. You confirm priorities, own the decisions and agree realistic commitments.
What is outside the scope
Ongoing project management, delivery of the actions, specialist regulated advice or a promise of business results. Additional research or implementation is agreed separately.
We agree the objective, planning boundary and quote before starting.
Discuss an action planNot sure which review fits?
Start with the question you want to answer. You do not need to choose a service first.